Privacy Policy

Information we collect

When you contact us through this site, we ask for information that helps us understand your inquiry and respond appropriately. This typically includes your name, email address, phone number, property address, property type, and any details you choose to share in the message field. We do not collect or store payment information through this website.

We do not use third-party advertising cookies or behavioral trackers. Our web host may log standard request information (such as IP address, browser type, and pages visited) for site security and operational diagnostics.

How we use your information

We use the information you provide to respond to your inquiry, schedule consultations, prepare proposals, and provide the services you request. If you become a client, we use your contact information to communicate about ongoing service, scheduling, billing, and seasonal updates.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers (such as email and scheduling software) strictly to operate our business, and only to the extent necessary.

How we protect your information

We take reasonable measures to protect the information you share with us, including encrypted form submissions and access controls on our internal systems. No method of transmission over the internet is perfectly secure, but we treat your information with the same care we bring to your property.

Your choices

You may request access to, correction of, or deletion of the information we hold about you by contacting us at the address below. If you have submitted an inquiry but no longer wish to be contacted, let us know and we will remove your details.

SMS & phone communications

If you provide your phone number through our contact form, you consent to receive text messages from Hilbrands Landscape Management related to your inquiry, scheduled service, and ongoing care of your property.

• Message frequency. Varies based on your inquiry and any ongoing services we provide.
• Charges.Message and data rates may apply per your carrier's plan.
• Opt-out. You may opt out at any time by replying STOP to any message. We will confirm your opt-out and you will receive no further texts.
• Help.Reply HELP at any time for assistance, or contact us at (616) 942-9591 or customerservice@hilbrandsgr.com.
• Data handling. We do not sell or share your phone number or text message content with third parties for marketing purposes. Phone numbers and message history are retained only for the purpose of providing service and as required by law.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect any changes. Continued use of the site after a change indicates your acceptance of the revised policy.

Contact us

Questions about this policy or about how we handle your information? Reach us at: